DIS Services

• WAN (Wide Area Network) monitoring for Bandwidth Utilization and integrity
• LAN (Local Area Network) monitoring
• Virus Monitoring and Auto-notification - MARS
• Internet Filtering  - 8e6
• E-Rate Support
• Distance Education / Compressed Interactive Video
• VPN– Virtual Private Network (allows users to access APSCN from home in a secure manner for a nominal monthly fee.
• Firewall Implementation – Free to K12!!!
• Local Area Network Support – APSCN LAN Support

APSCN LAN Support Services

• Telephone support for a wide range of network related problems
• Network design and expansion
• Onsite network implementation (excluding pulling of network cable)
• Onsite network maintenance, troubleshooting and repair
• File server configuration, installation, migration, upgrade and support
• Email Server / Applications
• Installation, configuration and support
• Mercury & Pegasus, GroupWise and Exchange
• Assist school personnel with soliciting and evaluating network related bids
• Workstation (client) configuration for network and APSCN connectivity
• Support of APSCN GUI including assisting users with the upgrade process, configuration of the APSCN GUI, and troubleshooting connectivity issues
• Support of print servers for APSCN Printers
• Support of scanner configuration with the APSCN GUI
• Site Notebooks – LAN schematic, IP assignments, network equipment inventory, disaster recovery information

APSCN LAN Support Training

• Network related training for Co-op and District Technology Coordinators.
• Training is no cost to districts and is offered at Coops and in Little Rock throughout the year.
• Examples include: Server Installation, Configuration & Administration, E-Mail Systems, Desktop Managment.